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Compass can now integrate with powerful applications to bidirectionally sync alert data and streamline your IT operation workflows. In this chapter, learn all the ways to integrate Compass with your IT applications and products and use the integration framework to its fullest capability.

What are you looking to do first?

Team-level integrations: Use when you want all the alerts from an integration to go to one particular team.

  • Removed site-level content + hyperlink. Hope that’s fine?
 Legends

🟡 Doubts in the content/links. Check with Shivi. {some specifically have JIRA settings written in the info section—that’s the only doubt} --- 11 items

🔵 Doubts about links only. Check with Shivi --- 16 items

🔶 Made necessary changes. Need to confirm with Shivi to get a (green star)

(green star) Successfully updated. No edits needed.

Other blue tags --- 8 items

 Pointers to incorporate

  • As Shivi suggested: if the code has any JSM or Opsgenie words/instance, ignore them (reuse the code) and mark the article as final >> (green star)

  • All hyperlinks currently pointing to JSM SAC should instead be pointing to the corresponding articles on this Compass microsite

  • Leave the Amazon URLs as they are

 Discrepancies/doubts

  1. The info section has to be updated. The one that starts with “If you're using the Free or Standard plan…“. Need an update from PM (Aditya Mani). Example

  2. Mention of OG/JSM in content (not code). Example

  3. Support links that go to Atlassian Support page. Do these need updates? Example

  4. Hyperlinks that go to Operations Help. What to update these to? example

  5. Hyperlinks that lead to this OG<>Solarwinds page. Example

  6. Hyperlinks that go to Github/other pages about JSM integration scripts or OG. Example1, Example2

  7. Hyperlinks that mention JSM or lead to pages that address JSM/OG. For example,

  8. Hyperlinks that lead to other SAC page under JSM. For example1, example2

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